How to Shop Online Without Sharing Sensitive Payment Details

Protect your account and payment information when placing an order or speaking with support.

Use only the checkout page on our official website and check the address before entering payment information. We will never ask for your card PIN, internet banking password or one-time password by phone, WhatsApp, email or social media.

Be careful with messages promising a refund, prize or urgent delivery fee. If a payment issue occurs, stop and contact support through the contact details published on this website. Do not send money to a personal account unless the store has clearly identified the approved payment channel in your order instructions.

For more information, read our account, privacy and fraud-prevention articles. Report suspicious messages immediately so we can investigate them.