Shipping and Delivery in Nigeria

We deliver fashion orders to available locations in Nigeria. Delivery availability and charges are shown at checkout or confirmed by our support team before an order is dispatched. We do not treat an order as confirmed until payment has been successfully received or an approved payment-on-delivery arrangement has been accepted.

Processing and delivery windows

After payment confirmation, we normally prepare an order within 1 to 2 business days. Estimated delivery time depends on the destination, courier route, public holidays, weather, security conditions and the delivery option selected. Lagos deliveries are usually faster than deliveries to other states. The estimate shown at checkout is a guide, not a guaranteed appointment.

Address and phone number

Please provide a complete address, a nearby landmark where useful, and a Nigerian phone number that the courier can reach. We may contact you to confirm an unclear address. We will not be responsible for avoidable delay caused by an incomplete address, an unreachable recipient or a missed delivery appointment.

Delivery attempts and failed delivery

The courier may make more than one attempt, but this depends on the courier service and route. If a parcel is returned because the recipient could not be reached or the address was incorrect, additional delivery charges may apply before we resend it. Do not send cash or transfer money to a rider or personal account unless our support team has confirmed the instruction through an official store channel.

Tracking and delays

When tracking information is available, we will share it through the contact details on the order. If the estimated window has passed, contact support with your order number, delivery address and phone number. We will investigate with the courier and advise on the next step.